Intras Cloud Services
Our Services

AI-Powered IT Services for Modern Enterprise

ICS delivers managed IT, enterprise security, automation, and AI strategy — every service built AI-native from the ground up.

AI-FIRST OFFERINGS

Our Core AI Services

AI-native services that form the foundation of the modern IT department.

Managed IT Services

Fully managed IT for 50–500+ user firms. Four published tiers, contracted SLAs, and a single founder-owned team. Powered by GITD — our AI-augmented delivery platform.

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AI & Automation Studio

Intelligent workflow automation using Microsoft Power Platform, Copilot Studio, and custom AI agents to eliminate friction.

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Executive AI Strategy & Governance

Board-ready AI roadmaps, governance frameworks, and phased adoption planning for executive teams.

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MANAGED SERVICES

Foundational IT Services

Enterprise-grade IT infrastructure management and cybersecurity — delivered as a fully managed service.

CyberSecurity Services

Comprehensive cybersecurity: XDR/MDR, G-Force incident response, IT governance, compliance management (HIPAA, SOC 2, NIST CSF, ISO 27001, PCI DSS), and security awareness training.

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Managed IT Services

Fully managed IT for 50–500+ user firms. Four published tiers (Standard, Advanced, Premier, Enterprise), contracted SLAs, monthly business reviews, and a single founder-owned delivery team.

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Co-Managed IT

Augment — not replace — your internal IT team. We own Tier 2/3 escalation, 24/7 GSOC, EDR/XDR, SIEM, identity hardening, and compliance reporting. Four published tiers from $65/user.

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Hospitality IT Services

A managed IT bundle purpose-built for resorts, hotels, and hospitality groups. Lower per-user base, dedicated on-site analyst SKU, PMS and PCI compliance program.

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Google Workspace Management

Co-managed or fully outsourced Google Workspace administration — Cloud Identity, Drive, Gmail, Meet, security center, alerts, DLP, Vault eDiscovery, AppSheet, Gemini, and Context-Aware Access — delivered by a Certified Google Cloud Partner.

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Google Workspace Licensing

Authorized Google Workspace reseller — Business Starter, Standard, Plus, Enterprise Standard, Enterprise Plus, and Frontline. Edition mapping, true-up management, downgrade analysis, and contract renegotiation.

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Google Workspace Tenant Assessment

30-day fixed-scope tenant audit — security center, alerts, OAuth apps, external sharing, group hygiene, license waste, MDM coverage, Vault retention, DLP rules, and Cloud Identity SSO. Delivers executive summary, technical findings, and 90-day roadmap.

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Compliance as a Service

AI-driven continuous compliance across HIPAA, SOC 2, CMMC 2.0, PCI DSS, NIST, CCPA, GDPR, and TX-RAMP — powered by Watchtower monitoring and automated evidence collection.

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MICROSOFT 365 STACK

Four Tiers. One Microsoft Practice.

Most partners bundle licensing, admin, and support into one price and one scope. ICS separates them into four purchasable tiers so enterprise buyers can engage exactly the operating model they need — from license-only governance up to full board-visible tenant operations. Microsoft Modern Work Solutions Partner. M365 A&S Specialist.

Tier 1

M365 License Management

CSP-of-record + quarterly license governance. E3/E5/Business Premium modeling, Copilot pilot sizing, F-SKU frontline licensing, NCE true-ups, and audit-ready evidence. Licensing only — no scope creep into administration.

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Tier 2

M365 Security & Messaging Admin

Defender for Office 365, Exchange Online, Purview DLP, anti-phishing, encryption, and Sentinel connectors — administered as a fixed-scope service. Your team keeps helpdesk and user provisioning; we own the security & messaging plane.

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Tier 3

M365 Administration & Support

Full-tenant M365 administration under one SOW — licensing, identity, endpoints, Exchange, SharePoint, Teams, Copilot, security. ICS as delegated Primary Admin / CPOR. Fixed monthly fee, RACI, ticket-backed operations, monthly reporting.

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Tier 4

M365 Enterprise Governance

Governed tenant operations wrapped around your existing IT function — RACI, change management, QBRs, SOC 2 evidence packaging, and board-ready posture reporting. A practical alternative to Microsoft Unified Support for enterprises that need governance discipline.

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ADVISORY

Virtual Executive Services

Strategic IT leadership without the full-time executive cost.

vCIO Advisory Services

Productized virtual CIO engagements across four tiers — from quarterly Foundations to weekly Embedded leadership, plus a 6-week Sprint to scope it cleanly. IT strategy, vendor management, budget planning, and board-ready reporting.

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vCISO Security Advisory

Virtual CISO leadership — security strategy, risk management, compliance oversight, and board reporting without the full-time CISO cost.

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Technology Advisory & Acquisition

Architecture-first procurement with direct partner relationships across Dell, HPE, Fortinet, Microsoft, Cisco, and Palo Alto — at enterprise pricing with full lifecycle management.

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LOCAL COVERAGE · DALLAS-FORT WORTH

Headquartered in Dallas. Delivered globally.

ICS serves clients across North America and 5+ countries from two Dallas offices on Meadow Rd and Preston Rd. If you're a Dallas-Fort Worth enterprise looking for on-site delivery, we have a dedicated local AI consulting practice for regulated industries.

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Ready to Build an AI-Forward IT Strategy?

Schedule a free AI Readiness Assessment and receive your AI score, opportunity map, and 90-day roadmap within 5 business days.